Revenue Cycle Billing Challenges: Insights from Patient Experience
To enhance the financial experience of patients, it is crucial to closely examine an organization’s billing procedure. HealthLeaders is joining the celebration of Patient Experience Week from April 23-29 by highlighting the efforts of revenue cycle leaders in establishing a favorable financial experience for patients in their organizations. With a suboptimal financial experience capable of undermining a five-star clinical encounter, revenue cycle leaders are facing increased pressure to optimize processes for their patients. In light of this, where should organizations begin when aiming to enhance this aspect of patient experience? As Vice President of Revenue Cycle at Atrium Health, pointed out to HealthLeaders, there are several hurdles present in the current market that can impede a patient’s billing experience. Focusing on identifying and resolving these challenges can play a vital role in fostering a favorable financial experience for patients. https://www.allzonems.com/healthca