8 Successful Tactics for Reducing Denied Claims 2024
Roughly 65% of rejected claims aren’t reprocessed for resubmission (Zindl, 2021). As one of the healthcare industry’s numerous challenges, the upward trend of denied claims persists, with many left unaddressed. This has repercussions for both providers and patients alike.
When denied claims remain unsubmitted, providers face substantial losses. Beyond revenue, these rejections strain staffing resources. Mitigating this issue demands proactive measures, such as educating staff, to reduce the volume of denied claims. Education helps tackle underlying causes and continually addresses shortcomings amidst evolving systems or updates.
What Are Typical Causes Behind Rejected Claims?
Claims are often denied for various reasons, primarily stemming from administrative and coding errors.
Administrative Errors Encompass:
• Absence of demographic details
• Eligibility discrepancies
• Duplicate submissions
• Missing filing deadlines
• Bundle payment issues
Coding Errors Involve:
• Date disparities
• Inappropriate code combinations
• Incorrect modifier application
• Insufficient medical justification
Moreover, documentation errors can significantly disrupt both administrative and coding workflows. Any inaccuracies or faulty information reflected on the claim form contribute to confusion, increased administrative workload, and a subpar patient experience.
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